Guest Services Event Staff | Part-Time | Ford Wyoming Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

As a member of the

Guest Services Team,

you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

This role pays an hourly rate of $13.00-$14.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 8, 2025.

ResponsibilitiesWhen doors open, welcome our fans with a great smile and helpful attitudeScan event tickets ensuring that the proper ticket is being used to gain entryAssist fans in locating their ticketed seatsBeing alert and proactive to potential hazards and reporting incidents when they occurMonitor your assigned area for issues and opportunities to make lasting memories for our fansRespond to all guest concerns/complaints promptly and in a professional mannerAssist guests in ADA accessible seating sectionsEnforce all building policies and procedures to ensure a safe environment for all guestsManage the foot traffic flow of large crowdsAssist with restricting guest access to specific areas depending on the event needsBe knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergencyQualifications

Experience in a hospitality or entertainment environment is preferredYou must love working with and helping peopleAbility to stand for long periods of timeYou must be able to maintain a POSITIVE attitude while handling difficult situationsFlexible schedule: Availability to work evenings, weekends and holidays is a must